CrewTaskr ("CrewTaskr," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you access or use the CrewTaskr website, mobile applications, and any related services (collectively, the "Platform").

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By accessing or using the Platform, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use the CrewTaskr Platform.

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1. Information We Collect

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We collect information you provide directly, information automatically collected through your use of the Platform, and information from third parties.

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Account and Profile Information

 

When you create an account or use the Platform, we may collect:

• Full name

• Email address

• Phone number

• Profile photo

• Account role (Client or Worker)

• Login credentials (via secure authentication)

• Workers: Bio, experience, service categories, service area (city/radius), tools, transportation details, and work-related photos

• Clients: Job titles, descriptions, photos, attachments, budget, scheduling, and location instructions

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Job and Messaging Data

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• Job postings, bids, proposals, and related content

• Messages, attachments, timestamps, and communication metadata sent through the Platform

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Location Information

 

We collect location data (such as GPS coordinates, approximate location derived from IP address, or device location) with your consent to enable features like nearby job matching, service radius display, and marketplace functionality. Public job locations may be obscured or adjusted for privacy and safety.

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Device and Usage Information

 

We automatically collect:

• Device type, operating system, and app/browser version

• IP address, browser type, and device identifiers

• Usage data, interaction logs, crash reports, and analytics information

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Payment Information

 

Payments and payouts are processed by our third-party provider, Stripe. CrewTaskr does not store full credit card numbers or sensitive payment card data. Stripe collects and processes payment card details, billing address, tax information, bank account details, and identity verification data. Stripe’s privacy practices are governed by its own Privacy Policy.

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Cookies and Tracking Technologies

 

We use cookies, pixels, local storage, and similar technologies to:

• Authenticate users and maintain sessions

• Remember preferences and personalize your experience

• Analyze usage and improve the Platform

• Enable security and fraud prevention

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You can manage cookie preferences through your browser or device settings. Note that disabling certain cookies may limit Platform functionality.

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2. How We Use Your Information

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We use the collected information to:

• Create, verify, and manage accounts

• Operate, maintain, and improve the Platform

• Facilitate job matching between Clients and Workers

• Process payments, payouts, and financial transactions

• Enable in-app messaging, notifications, and communications

• Provide customer support

• Ensure safety, prevent fraud, and enforce our Terms of Service

• Comply with legal obligations and respond to lawful requests

• Conduct analytics, research, and product development

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3. Notifications and Communications

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We may send you:

• Account and security alerts

• Job activity notifications (matches, bids, updates)

• Payment and payout updates

• Marketing communications (with your consent where required)

• Push notifications via the mobile app

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You may opt out of non-essential communications through your account settings or device preferences. You cannot opt out of critical service or legal notices.

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4. How We Share Your Information

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With Other Users

Certain profile and job information is publicly visible or shared with relevant users, including:

• Display name, profile photo, ratings, and reviews

• Service categories, bio, and location radius (for Workers)

• Job details and limited location information (for Clients)

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With Service Providers

We share data with trusted third-party providers who perform services on our behalf, such as:

• Stripe (payments)

• Firebase / Google Cloud (hosting, authentication, notifications)

• Analytics, crash reporting, and push notification providers

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These providers are contractually obligated to protect your data and use it only for the services they provide to us.

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For Legal and Safety Reasons

We may disclose your information if required by law, regulation, legal process, or government request, or when we believe disclosure is necessary to:

• Protect the rights, safety, or property of CrewTaskr, our users, or the public

• Investigate or prevent fraud, security issues, or abuse

• Enforce our Terms of Service or other agreements

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Business Transfers

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In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for monetary compensation.

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5. Data Retention

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We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After account deletion, certain data (such as financial records, transaction logs, and communications required for legal compliance) may be retained for a period required by law.

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6. Account Deletion and Data Rights

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You may request deletion of your account and associated data through the Platform settings or by contacting CrewTaskr@gmail.com. Upon deletion:

• Your profile and most personal data will be removed or anonymized.

• Active jobs, bids, messages, and transactions may remain visible until completed or for a limited retention period.

• We may retain copies where required for legal, safety, or fraud-prevention purposes.

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Your Privacy Rights (depending on your jurisdiction, including but not limited to GDPR, CCPA/CPRA, and similar laws):

• Access, correct, or delete your personal information

• Object to or restrict certain processing

• Data portability (where applicable)

• Opt-out of certain data sharing or targeted advertising

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To exercise these rights, contact us at CrewTaskr@gmail.com. We will respond within the time required by applicable law and may require identity verification.

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7. Security

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable. You are responsible for keeping your account credentials confidential and for promptly notifying us of any suspected breach.

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8. Children’s Privacy

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The Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

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9. International Data Transfers

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CrewTaskr is based in the United States. Your information may be transferred to and processed in countries outside your jurisdiction, which may have different data protection laws. We take appropriate safeguards to protect your data during such transfers.

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10. Third-Party Links and Services

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The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies separately.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Platform and updating the Effective Date. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.

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12. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CrewTaskr@gmail.com

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By using CrewTaskr, you acknowledge that you have read, understood, and agree to this Privacy Policy.